Sales Coordinator

POSITION OVERVIEW

We are looking for a proactive and result-oriented Sales Coordinator to support business development activities through cold calling, lead follow-ups, customer coordination, and sales support operations. The individual will be responsible for handling client communication, generating business opportunities, preparing PI documents, maintaining sales data, coordinating with the sales team, and ensuring smooth execution of sales processes.

ROLE AND RESPONSIBILITIES

·        Conduct cold calling activities for lead generation and business development.

·        Call and follow up on inquiries received through different channels.

·        Handle lead follow-ups and coordinate with potential clients regularly.

·        Maintain regular communication with existing and old clients for relationship management and repeat business.

·        Coordinate closely with the sales team for lead updates, client requirements, and sales activities.

·        Prepare and share PI (Proforma Invoice) with clients as per requirements.

·        Maintain and track client, inquiry, and sales data accurately.

·        Update and manage records in Odoo ERP system regularly.

·        Coordinate with internal teams regarding quotations, order status, and client requirements.

·        Send cold emails and follow-up emails to prospective clients.

·        Maintain lead trackers, follow-up sheets, and sales reports.

·        Support the sales team in achieving business targets and customer satisfaction.

·        Schedule client meetings and maintain follow-up records.

·        Ensure timely response and professional communication with clients.

·        Good communication and convincing skills.

·        Strong follow-up and coordination abilities.

·        Basic knowledge of MS Excel, Word, and email communication.

·        Knowledge of Odoo ERP or similar CRM/ERP software preferred.

·        Ability to handle client interactions professionally.

·        Sales-oriented and target-driven approach.

·        Graduate in any discipline.

·        Prior experience in sales coordination, telesales, customer support, or business development preferred