Cold Caller

Company Description India LawShield is a technology-driven legal assistance platform dedicated to making legal support in India simple, affordable, and easily accessible. Built by professionals from Artificial Intelligence, Law, and Financial Services, the company focuses on bridging the gap between individuals seeking trusted legal help and verified lawyers seeking reliable client opportunities. By combining AI-powered automation with human legal expertise, India LawShield delivers quick, transparent, and secure legal solutions, including document reviews, dispute resolution, and advisory services. The organization is mission-driven, growth-oriented, and offers opportunities to contribute to an evolving legal-tech ecosystem. Interested individuals can learn more or connect via contact@indialawshield.com.
Role Description This is a full-time remote Cold Caller role focused on introducing India LawShield’s services to potential customers and generating qualified leads. The Cold Caller will make outbound calls to individuals and businesses, clearly explain the platform’s legal assistance offerings, and accurately capture customer information and requirements. Day-to-day tasks include handling call lists, following scripts while personalizing conversations, addressing basic queries, and scheduling follow-ups or consultations with the internal team. The role also involves maintaining detailed records in CRM tools, meeting daily and weekly call and conversion targets, and collaborating with sales and customer support teams to improve outreach strategies.
Qualifications

• Strong communication and interpersonal skills, including clear spoken English and Hindi (additional regional languages are an advantage).
• Ability to handle outbound calling, lead generation, and basic sales conversations with professionalism and persistence.
• Comfort with using telecalling tools, CRM or lead management software, and basic computer applications.
• Good listening skills, empathy, and the ability to build trust with diverse customers over the phone.
• Self-motivated, target-driven, and able to work independently in a remote setup while managing time effectively.
• Prior experience in telesales, customer service, or call center roles is preferred but not mandatory.
• Interest in legal-tech or financial services and willingness to learn about legal assistance offerings.
• Minimum educational qualification of a high school diploma; a bachelor’s degree is an advantage.