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Customer service executives

hiwaga beauty salon
Hyderabad, TS, IN
3ds ago0 view0 clicked apply
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We are looking for energetic, confident and result-oriented Call Centre Executives / Telecallers to join our growing team.

The selected candidates will be responsible for handling customer calls, generating leads, following up with prospective customers, explaining our services/offers and converting enquiries into appointments and business.



Responsibilities

Key Responsibilities
  • Make outbound calls to prospective and existing customers.
  • Handle incoming customer enquiries professionally.
  • Explain services, offers and promotions to customers.
  • Generate leads and convert enquiries into appointments.
  • Follow up with customers through calls and WhatsApp.
  • Maintain accurate records of calls, leads and follow-ups.
  • Achieve daily, weekly and monthly calling/conversion targets.
  • Build positive relationships with customers.
  • Coordinate with the respective team for customer appointments and conversions.
  • Ensure excellent customer service throughout the interaction.



Qualifications


  • Candidates with any qualification having good communication skills.
  • Knowledge of English, Hindi and Telugu will be an advantage.



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