Officer/Sr. Officer – Administration

Role Overview :

Officer/Sr. Officer – Administration will support day-to-day administration for the Hyderabad OTCI R&D office. The role is responsible for front-line coordination of facilities, housekeeping, pantry, security, courier, office maintenance, vendor coordination, procurement-administration support, document control, and service continuity. The role will ensure that Admin activities are executed in line with approved SOPs, including vendor coordination, Purchase orders /GRN support, contract documentation, invoice file management, service tracking, and audit record maintenance.

Illustrative Responsibilities :

• Manage daily office administration for the Hyderabad R&D & IT, including housekeeping, pantry, security, courier, seating support, office upkeep, visitor support, and facility readiness.
• Coordinate with vendors and service providers for routine services, issue resolution, invoice follow-up, AMC/CMC tracking, service renewals, and timely closure of maintenance or breakdown requests.
• Support vendor communications/onboarding, offboarding and related purchasing, approvals, Material inward/outward and cross functional interactions.
• Maintain structured admin files, trackers, approval evidence, invoices, GRN/PO references, vendor communications, service logs, asset/maintenance records, and repository records in line with audit and internal control expectations.
• Monitor consumption of housekeeping, pantry, stationery, and other office supplies; ensure stock availability, cost-conscious ordering, and minimization of wastage.
• Supervise and coordinate outsourced support staff, ensure service quality, resolve operational queries, and escalate exceptions to the Admin Lead when timelines, compliance, or service continuity are at risk.
• Support employee engagement or office events through logistics coordination, gift distribution, vendor coordination, facility setup, and post-event closure documentation.
• Provide administrative support to branch coordinators and internal teams, ensuring timely response, proper escalation, and closure of open issues.