Non Voice - Data Entry

We are seeking a detail-oriented and proactive Order Management Executive to handle end-to-end order processing. The ideal candidate will ensure timely and accurate execution of customer orders, coordinate with internal teams, and maintain high levels of customer satisfaction. Key Responsibilities: Process and validate customer orders in Oracle Ensure purchase orders meet compliance standards Track order status and resolve issues promptly Maintain accurate order records and documentation Generate order-related reports Communicate professionally with customers Required Skills & Qualifications: Bachelor’s degree preferred (Non-IT) Experience in order management or customer service Proficient in Oracle Detail-oriented with strong data accuracy Excellent communication and multitasking skills Problem-solving mindset and team-oriented.

Responsibilities

Key Responsibilities:

• Process customer orders accurately and efficiently using Oracle.
• Review and validate purchase orders for completeness and compliance.
• Monitor order status and proactively resolve any issues or delays.
• Maintain accurate records and documentation of all order transactions.
• Generate reports related to order processing and fulfillment.

Communicate professionally with customers regarding order updates and inquiries

Qualifications

Required Skills & Qualifications:

• Bachelor's degree or related field preferred. ( Non IT Profile)
• 1–3 years of experience in order management or customer service roles.
• Proficiency in ERP/CRM systems (e.g., SAP, Oracle, Fusion, Salesforce).
• Strong attention to detail and accuracy in data entry.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving mindset with a customer-first approach.
• Team player with a collaborative attitude.

About us

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.