Client Services Executive

Experience:

·       Number of years: 0-1 years

·       Role/experience: Account Executive (Client Servicing)

·       Education: Graduate in Business Management/ Marketing/ Mass Communication or a related field required.

Skills and requirements:

·       Excellent communication skills (written and spoken English)

·       Time management skills

·       Ability to multi-task

·       Collaborative skills

·       Digital skills You will be the primary driver of your accounts/clients.

In this role, you will need to meet the following expectations-

• Act as the primary point of contact with the client
• Assists in the daily operations of client projects internally
• Be the interface between the client and all the internal departments at the firm (creative/ design/ digital/ e-commerce)
• Responsible for client meetings, briefing, presentation, retention of clients, developing and maintaining relationships with multiple points of contact at the client's organization, enabling them to understand and address their complete needs
• Market/ Category research and analysis; Build knowledge about the client’s industry with regular research and provide strategic inputs to move the client ahead of the curve
• Manage execution of marketing campaigns
• Contribute to the development and evaluation of marketing communication, plans tactics, and creative ideas