Key Account Manager (Quick Commerce)

• Account ownership: Own day-to-day relationships with assigned quick commerce platforms and act as the primary point of contact for category, buying, growth, and operations teams.
• Revenue and growth: Drive platform-wise sales targets, GMV, market share, distribution expansion, and profitable growth for Crax DFM Foods’ snack portfolio.
• Joint business planning: Develop monthly and quarterly business plans with platform teams covering assortment, promotions, visibility, new launches, and growth initiatives.
• Assortment and listing management: Ensure timely listing of focus SKUs, new product launches, combo packs, value packs, and occasion-led packs suited to quick commerce consumers.
• Availability and supply coordination: Work with supply chain, demand planning, and warehouse teams to maintain high fill rates, reduce stockouts, and ensure timely replenishment across dark stores.
• Pricing and promotions: Execute pricing, offers, and discounting plans in line with brand strategy, channel margins, and platform requirements.
• Performance analytics: Track daily and weekly metrics including sales, fill rate, availability, stock cover, conversion, campaign ROI, contribution margin, and competitor activity.
• Commercial management: Support negotiations on margins, trade spends, visibility investments, claims, payments, and account-level profitability.
• Cross-functional execution: Coordinate with marketing, finance, category, R&D, supply chain, and regional sales teams to deliver launches, campaigns, and operational excellence.

Experience - 3 to 8 Years