Head of Sales

Senior Sales Head

EXPRESSION OF JOY

Location:

India (Pan-India Scope)

Employment:

Full-Time | Senior Leadership

Experience:

10+ Years

Industry:

Luxury Gifting / Lifestyle / FMCG

ABOUT IZZHAAR

Izzhaar — Expression of Joy — is a premium gifting brand dedicated to crafting extraordinary gifting experiences that celebrate relationships, milestones, and moments of joy. With a curated portfolio of luxury gift collections designed for corporate, personal, and festive occasions, Izzhaar stands at the intersection of artistry, elegance, and heartfelt emotion.

As part of our ambitious growth strategy, we are establishing a dedicated E-Commerce and Quick Commerce division to expand our reach across India's fastest-growing digital commerce platforms and deliver the Izzhaar experience to every doorstep.

ROLE OVERVIEW

The Senior Sales Head will be responsible for leading, developing and scaling Izzhaar's entire sales business across B2B, B2C and institutional channels.

This is a high-impact leadership role for a commercially strong sales professional who can build a structured sales organisation while personally driving high-value business opportunities.

The incumbent will own the overall sales strategy, revenue targets, sales team, key accounts and business development pipeline, with a strong focus on HNI clients, luxury weddings, corporate gifting, premium brands, institutions, channel partnerships, exhibitions, retail and digital commerce.

The role requires a combination of strategic leadership and hands-on selling. The Senior Sales Head will be expected to build relationships with decision-makers, generate new business, manage high-value accounts, develop strategic partnerships and create a predictable sales pipeline for Izzhaar.

The person will also oversee and integrate sales opportunities emerging from E-Commerce, Quick Commerce, D2C, marketplaces and other digital channels as part of the overall sales strategy.

KEY RESPONSIBILITIES1. Overall Sales Strategy & Leadership

• Develop and execute Izzhaar's overall sales strategy across B2B, B2C, HNI, corporate, wedding, institutional, retail and digital channels.
• Define annual and long-term revenue plans aligned with Izzhaar's growth objectives.
• Establish sales targets, territories, vertical-wise targets and individual team targets.
• Build a structured and scalable sales organisation, including roles, responsibilities, reporting structures, SOPs and performance systems.
• Create a strong sales pipeline and ensure consistent conversion of leads into business.
• Establish sales forecasting, review mechanisms and performance dashboards.
• Work closely with the CEO/COO and other leadership functions to drive overall business growth.

2. HNI & Luxury Client Acquisition

• Personally lead acquisition and relationship management of HNI, UHNI and premium clientele.
• Build a strong network of family offices, business families, entrepreneurs, CXOs, celebrities, wedding planners, luxury consultants and influential individuals.
• Develop customised sales strategies for high-value personal and family gifting requirements.
• Drive high-value wedding invitation, wedding gifting and bespoke gifting opportunities.
• Develop long-term relationships rather than transactional sales.
• Represent Izzhaar at premium social, business, luxury and networking platforms.

3. Luxury Wedding & Wedding Ecosystem Sales

• Develop and drive the sales pipeline for luxury wedding invitations, gifting and bespoke wedding requirements.
• Build strong relationships with:
• Luxury wedding planners
• Event management companies
• Wedding venues and hotels
• Designers
• Wedding consultants
• Decor companies
• Jewellery houses
• Luxury brands
• Destination wedding specialists
• Develop strategic referral and partnership programmes within the luxury wedding ecosystem.
• Identify upcoming high-value weddings and proactively build business opportunities.
• Lead key wedding accounts from initial enquiry through closure and relationship management.

4. Corporate & B2B Sales

• Develop and scale Izzhaar's corporate gifting and B2B business.
• Build relationships with CEOs, CXOs, HR Heads, Admin Heads, Procurement Heads, Marketing Heads and Corporate Communications teams.
• Identify corporate gifting opportunities for:
• Employee gifting
• Client gifting
• Festive gifting
• Leadership gifting
• Event gifting
• Conferences and summits
• Brand launches
• Corporate milestones
• Dealer/channel partner gifting
• Develop annual corporate account programmes and recurring business.
• Drive large-volume and high-value corporate orders while maintaining Izzhaar's premium positioning.
• Build a strong corporate client database and key-account management structure.

5. Institutional, Government & Strategic Accounts

• Identify and develop opportunities with institutions, organisations, associations, luxury hospitality groups and large enterprises.
• Build strategic relationships for bulk gifting, events, conferences, awards and special occasions.
• Explore government, PSU, institutional and association-led gifting opportunities wherever relevant.
• Lead negotiations, commercial discussions and closure of large institutional accounts.

6. Business Development & New Market Expansion

• Identify new customer segments, geographies, industries and revenue opportunities.
• Develop new sales channels and strategic partnerships.
• Build referral, affiliate and channel-partner networks.
• Identify opportunities for collaborations with luxury, lifestyle, hospitality, fashion, jewellery, F&B and premium consumer brands.
• Develop a systematic approach towards lead generation, prospecting and conversion.
• Build a healthy pipeline of new business opportunities across multiple verticals.

8. Key Account Management

• Personally manage Izzhaar's most important and high-value accounts.
• Build long-term relationships with strategic corporate, HNI, wedding and institutional clients.
• Develop account-wise revenue plans and cross-selling/up-selling opportunities.
• Ensure high levels of client satisfaction and repeat business.
• Maintain regular senior-level engagement with key decision-makers.
• Identify opportunities to increase customer lifetime value.

9. Sales Team Leadership & Development

• Build, mentor and lead a high-performing sales team.
• Recruit sales professionals across relevant verticals and geographies.
• Establish clear KRAs, KPIs and incentive structures.
• Conduct regular sales reviews and performance evaluations.
• Train the team on consultative selling, premium client handling, negotiation and closing.
• Create a culture of ownership, accountability and aggressive but intelligent business development.
• Develop future sales leaders within the organisation.

10. Revenue, Targets & P&L Responsibility

• Own overall sales revenue and profitability targets.
• Drive monthly, quarterly and annual sales performance.
• Establish revenue targets by:
• Corporate
• HNI
• Weddings
• Institutional
• Retail
• Digital
• Partnerships
• Monitor gross margins, contribution margins, discounting and commercial terms.
• Ensure sales growth without compromising Izzhaar's premium positioning or profitability.
• Prepare accurate sales forecasts and pipeline reports for management.
• Identify gaps and implement corrective action proactively.

11. Sales Process, CRM & Reporting

• Establish a robust sales process from lead generation to closure and post-sales relationship management.
• Ensure complete utilisation of CRM for lead tracking, follow-ups, quotations, opportunities and closures.
• Develop standardised sales SOPs and reporting formats.
• Maintain accurate sales funnel and pipeline visibility.
• Track:
• Leads generated
• Qualified opportunities
• Conversion rate
• Average order value
• Sales cycle
• Revenue
• Gross margin
• Repeat business
• Customer acquisition
• Customer retention
• Provide weekly and monthly sales performance reports to the leadership team.

12. Strategic Partnerships & Networking

• Build strategic partnerships that generate recurring sales for Izzhaar.
• Develop relationships with luxury brands, hotels, wedding planners, event companies, corporates, consultants and industry networks.
• Identify and negotiate mutually beneficial partnership models.
• Represent Izzhaar at industry events, exhibitions, networking forums and luxury business platforms.
• Create a strong ecosystem of referral and business-generation partners.

13. Client Experience & Brand Positioning

• Ensure every sales interaction reflects Izzhaar's premium positioning.
• Maintain a consultative, relationship-led approach rather than transactional selling.
• Work closely with Design, Production, Marketing and Operations to deliver seamless client experiences.
• Ensure sales commitments are commercially viable and operationally executable.
• Protect Izzhaar's brand equity while negotiating with clients.

KEY PERFORMANCE INDICATORS

KPITarget / MeasurementOverall Revenue Growth30%+ YoYNew Business AcquisitionDefined annual targetCorporate AccountsConsistent growth in active accountsHNI / UHNI AccountsHigh-value new client acquisitionWedding BusinessGrowth in premium wedding accountsRepeat BusinessYear-on-year improvementAverage Order ValueContinuous improvementSales ConversionMonthly improvementGross MarginMaintain agreed profitabilitySales Pipeline3X+ of monthly/quarterly targetStrategic Partnerships25+ active revenue-generating partnersTeam ProductivityAchievement of individual & team targetsCRM Adoption100% sales pipeline visibility

Professional Experience

• 10–15 years of overall sales experience, with at least 5 years in a senior sales leadership/business development role.
• Proven track record of building and scaling sales teams and revenue businesses.
• Strong experience in luxury, gifting, lifestyle, weddings, premium consumer goods, hospitality, fashion, retail or related industries preferred.

Send your application to: 7428322600

Subject line: Application – Senior Sales Head