Tata Consultancy Services
Tata Consultancy Services

SAP CS (Customer Service) Consultant

Tata Consultancy Services
Kolkata, WB, IN
Full-timeOn-site5 - 12 yrs
4ds ago0 view0 clicked apply
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Greetings from TCS!!

Exclusive TCS hiring for SAP CS (Customer Service) Consultant

Job Title: SAP CS (Customer Service) Consultant

Experience Range:5- 12 Years

Location: Kolkata

Mode of Interview: In-Person/ Face to Face

Date of Interview: 12-Sep-26

Time: 9am to 2pm

Minimum Qualification: 15 years of full-time education


SAP CS Functional Expertise

  • SAP Customer Service (CS)
  • Service Notifications
  • Service Orders
  • Service Contracts
  • Service Quotations
  • Warranty Processing
  • Installed Base Management
  • Serial Number Management
  • Repair Management
  • Service Billing


Integration Knowledge

  • SAP SD (Sales & Distribution)
  • SAP PM / EAM (Plant Maintenance)
  • SAP MM (Materials Management)
  • SAP FI/CO
  • SAP CRM (Preferred)

SAP S/4HANA

  • S/4HANA Service Management
  • Business Partner Concept
  • Fiori Applications
  • Embedded Analytics

Preferred Skills

  • SAP FSM (Field Service Management)
  • SAP CRM Service
  • SAP Service Cloud
  • SAP Asset Manager
  • Mobility Solutions
  • SAP Fiori
  • SAP BTP Exposure

  • Required Experience

    • 5+ years of SAP CS experience.
    • Minimum 1 to 2 end-to-end implementations.
    • Experience in support and enhancement projects.
    • Strong integration experience with SD and PM/EAM modules.
    • Experience in service lifecycle management and aftermarket services.


    Roles & Responsibilities


    • Configure SAP CS business processes.
    • Conduct workshops and requirement-gathering sessions.
    • Create Functional Specifications (FS).
    • Coordinate developments with ABAP teams.
    • Execute SIT/UAT testing.
    • Support cutover and go-live activities.
    • Resolve production issues and change requests.


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