NXP Semiconductors
NXP Semiconductors

Sr. ServiceNow Analyst

NXP Semiconductors
Bengaluru, KA, IN
Full-time3+ yrs
2ds ago0 view0 clicked apply
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Job Qualifications

  • 3+ years of experience as a ServiceNow Functional Consultant, Business Analyst, or similar role.
  • Strong understanding of ServiceNow modules such as ITSM, ITAM, ITOM, & SPM.
  • Experience in requirements gathering, process mapping, workshop facilitation, and stakeholder management.
  • Knowledge of Agile/Scrum methodologies and software delivery lifecycle.

Job Responsibilities

  • Gather, analyze, and document business requirements and translate them into ServiceNow solutions.
  • Conduct workshops with business stakeholders to define processes, workflows, and future-state requirements.
  • Create functional specifications, user stories, process flows, and acceptance criteria for development teams.
  • Configure and validate ServiceNow solutions, ensuring alignment with business objectives and platform best practices.
  • Support testing activities including UAT, defect management, and go-live readiness.
  • Collaborate with developers, architects, and process owners to drive successful project delivery and continuous improvement.


More information about NXP in India...

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