Front Office Executive

About the Role

SGT University is looking for a Front Office Executive to manage the reception area and ensure a professional and welcoming experience for students, parents, visitors, faculty, staff, and other stakeholders.

Key Responsibilities

• Manage the front desk and reception area efficiently.
• Welcome and assist visitors, students, parents, and guests.
• Handle incoming calls and direct enquiries to the appropriate department or person.
• Provide accurate information regarding the university and guide visitors as required.
• Maintain visitor records and other front-office documentation.
• Coordinate with different departments to ensure smooth day-to-day operations.
• Handle routine administrative and front-office tasks.
• Maintain a professional and organized reception environment.

Requirements

• Graduate in any discipline.
• Good verbal and written communication skills.
• Strong interpersonal and customer-handling skills.
• Basic knowledge of MS Office and computer applications.
• Professional, presentable, and courteous personality.
• Prior experience in front office, reception, customer service, or a similar role will be an advantage.