Front Desk Executive

About the Role: The Front Desk Executive is responsible for managing the MRO’s reception area and ensuring a professional and welcoming experience for visitors, clients and employees. The role involves handling front office operations, managing communications, coordinating administrative tasks, and providing general office support.

Responsibilities

• Greet and assist visitors, clients and employees in a courteous and professional manner.
• Manage incoming and outgoing calls, emails, and correspondence, directing them to the appropriate personnel.
• Maintain visitor logs and ensure adherence to security and access protocols.
• Coordinate meeting room bookings and assist with meeting arrangements.
• Handle courier services, incoming and outgoing mail, and office deliveries.
• Maintain the reception area and ensure it is clean, organised, and presentable at all times.
• Coordinate with housekeeping, security, and facility management teams for smooth office operations.

Qualifications

1. Education: Bachelor's degree in any discipline preferred
2. Experience: 1–3 years of experience in front office, reception, customer service, or administrative roles / Fresh graduates with excellent communication skills may also be considered.
3. Skills:

• Excellent verbal and written communication skills.
• Strong command of spoken and written English. Knowledge of the Hebrew language will be an added advantage.
• Pleasant personality with strong interpersonal and customer service skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong problem-solving and coordination skills.

We are an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all qualified candidates without discrimination based on gender, race, religion, nationality, age, disability, or any other legally protected characteristic. We value diversity and believe that an inclusive workplace enables our people and organisation to thrive.