Key Accounts Manager

Key Accounts Manager

Company: ScaleUp Motion Media LLP

Location: HSR Layout, Bengaluru

Department: Client Success / Account Management

Job Type: On-site

Employment Type: Full-time

About the Role

ScaleUp Motion Media LLP is seeking a Key Accounts Manager who can take ownership of client relationships, ensure effective delivery of marketing and social media activities, and contribute directly to business growth. The position will manage 10–15 client brands, while also coordinating internal teams, monitoring account performance, overseeing billing and collections, preparing reports, and participating in new client conversions.

Core Responsibilities

• Serve as the primary relationship manager for assigned client accounts.
• Coordinate with content, creative, production, and media teams to deliver campaigns as planned.
• Plan and maintain monthly content calendars and marketing execution schedules.
• Ensure that client deliverables are completed and communicated within agreed timelines.
• Monitor campaign outcomes, sales performance, account growth, and other relevant metrics.
• Manage client invoicing, payment follow-ups, and revenue-related tracking.
• Develop and present monthly performance reports along with actionable insights.
• Identify opportunities to strengthen existing accounts and increase business from current clients.
• Engage with prospective clients through face-to-face meetings, presentations, requirement discussions, and negotiations, converting qualified prospects into new accounts.
  

Skills & Competencies

The ideal candidate should demonstrate strong client-facing and relationship-management abilities, along with excellent coordination and organizational skills. A good understanding of social media and digital marketing processes is essential. The role also requires analytical and reporting capabilities, proficiency in Excel / Google Sheets, and strong presentation, negotiation, and business communication skills.

The candidate should be comfortable handling multiple accounts, client meetings, deliverables, and deadlines independently.

Experience & Eligibility

• Graduate in any discipline with a minimum of 50% marks.
• 1–3 years of experience in account management, client servicing, or a digital marketing agency.
• Prior experience managing multiple brands, social media accounts, or marketing campaigns is preferred.
• Candidates with relevant experience in client servicing, account management, and business development, with the ability to handle face-to-face client meetings and convert prospects into new accounts.
  

Performance Expectations

Success in this position will be measured by the strength of client relationships, consistency of campaign execution, timely delivery and reporting, successful conversion of new clients, and sustained growth in account performance and revenue.