senior account manager

Company Description id8 digital is a strategic digital agency that helps brands succeed online through customized, results-driven marketing solutions. The team delivers a full range of services, including branding and design, website and app development, SEO/SEM, social media marketing, content creation, and performance marketing. By focusing on user-centric experiences and measurable outcomes, id8 digital supports clients in accelerating business growth and strengthening their digital footprint. The agency goes beyond traditional marketing by creating tailored digital journeys that resonate with audiences and foster long-term brand engagement.
Role Description The Senior Account Manager is a full-time, on-site role based in Noida, responsible for overseeing key client relationships and ensuring successful delivery of digital marketing and development projects. This role includes leading account strategy, understanding client business objectives, and translating them into actionable plans across branding, website, content, and performance marketing initiatives. Day-to-day tasks involve coordinating cross-functional teams, managing timelines and budgets, preparing proposals, and presenting performance reports and insights to clients. The Senior Account Manager will proactively identify growth opportunities, handle issue resolution, and maintain strong communication with stakeholders to drive client satisfaction and retention. The role also involves mentoring junior account team members and contributing to internal process improvements.
Qualifications

• Strong client relationship management and account leadership skills, with a track record of managing multiple high-value accounts.
• Experience in digital marketing strategy, including SEO/SEM, social media marketing, content marketing, and performance marketing.
• Understanding of branding, design principles, and website/app development processes to collaborate effectively with creative and technical teams.
• Proficiency in project management, including planning, budgeting, resource coordination, and deadline management.
• Excellent communication, presentation, and negotiation skills, with the ability to convey complex ideas clearly to diverse stakeholders.
• Analytical skills for interpreting campaign and website performance data, generating insights, and recommending optimizations.
• Experience leading and mentoring team members, fostering collaboration, and maintaining a positive, inclusive work environment.
• Bachelor’s degree in Marketing, Business, Communications, or a related field; an advanced degree or relevant certifications (e.g., Google Ads, Analytics) are a plus.
• Prior experience in a digital agency or similar environment, preferably in a senior account management or client services role.