ACADEMIC HEAD CUM OPERATIONS

*SLBS Marklance – Vyttila, Kochi, Kerala*

SLBS Marklance is looking for an experienced and result-oriented *Academic Head cum Operations* to manage academic activities, faculty coordination, student experience, and overall branch operations at our Vyttila branch. MALAYMA SPEAKING CANDITATES ONLY APPLY ED-TECH EXPERIENCE REQUIRED

### Key Responsibilities

* Manage and oversee the day-to-day *academic and branch operations*.

* Plan, coordinate, and monitor academic schedules, classes, examinations, and training programs.

* Coordinate with faculty members, trainers, and academic teams to ensure smooth delivery of courses.

* Monitor *faculty performance, attendance, class quality, and student feedback*.

* Ensure effective student onboarding, academic support, and issue resolution.

* Track student progress, attendance, academic performance, and course completion.

* Maintain academic records, reports, and operational documentation.

* Coordinate with management and other departments for smooth branch functioning.

* Handle student and parent queries professionally and ensure timely resolution.

* Identify operational gaps and implement improvements to enhance efficiency.

* Ensure discipline, compliance, and professional standards within the branch.

* Support *student engagement, retention, placements, and overall student satisfaction*.

* Prepare regular academic and operational reports for management.

### Requirements

* Bachelor’s or Master’s degree in any relevant field.

* 10+ years of experience* in academic administration, education management, branch operations, or a similar role.

* Experience in managing *faculty/training teams and students*.

* Strong leadership, coordination, and communication skills.

* Good knowledge of academic planning and operational management.

* Ability to handle multiple responsibilities and work in a target-driven environment.

* Strong problem-solving and decision-making skills.

* Proficiency in MS Office/Google Workspace and basic reporting tools.

* Prior experience in the *education/training industry* will be an added advantage.

### Preferred Skills

*Academic Management | Branch Operations | Faculty Coordination | Student Management | Team Leadership | Reporting | Communication | Problem Solving | Education Management*

📍 *Location:* Vyttila, Kochi, Kerala

💼 *Employment Type:* Full-time

🏢 *Company:* SLBS Marklance