SAP Consultant

Job Summary

We are looking for a SAP Emarsys Consultant with 5+ years of hands-on experience in Marketing Automation tools. The candidate will support the design, execution, and optimisation of multi-channel marketing campaigns, working closely with marketing and CRM teams to deliver effective customer journeys and personalised communications.

Key Requirements

• SAP Certified Associate Implementation Consultant – SAP Emarsys Customer Engagement.
• Hands-on experience with SAP Emarsys as an end-to-end Marketing Automation tool.
• Strong understanding of multi-channel campaign execution, customer segmentation, personalisation, and marketing automation.

Job Responsibilities

• Execute and manage multi-channel campaigns including email, SMS, push notifications, web personalisation, and direct mail using SAP Emarsys.
• Create reusable segments, contact lists, and automation workflows to improve customer engagement and retention.
• Perform audience segmentation and targeting using customer data and Predictive AI models within Emarsys.
• Set up and monitor A/B testing and personalisation strategies.
• Generate campaign performance reports and share actionable insights with stakeholders.
• Ensure campaign execution complies with GDPR, CCPA, and other global data privacy regulations.
• Support process improvements and contribute to campaign execution best practices.
• Act as an internal Subject Matter Expert (SME) for SAP Emarsys, providing guidance on best practices and mentoring/training junior team members.
• Collaborate with clients and internal stakeholders to align marketing campaigns with business objectives