Domain Architect- ServiceNow

Domain Architect – ServiceNow | Contractor

📍 Location: Abu Dhabi, UAE – Onsite

💼 Employment Type: Contractor

🎯 Experience: 8+ Years

🧑 💻 Level: Senior / Domain Architect

About the Role

We are looking for an experienced Domain Architect – ServiceNow to lead the architecture, design, governance, and technical assurance of enterprise ServiceNow platforms.

The ideal candidate will have strong hands-on architecture experience across ServiceNow, CMDB, CSDM, integrations, workflows, security, automation, and enterprise governance. You will be responsible for defining scalable architecture patterns, reviewing HLD/LLD designs, ensuring platform standards, and guiding implementation teams and vendors.

This role is suited for a senior ServiceNow professional who has progressed beyond platform development into enterprise architecture, governance, design assurance, and strategic technical leadership.

Key Responsibilities

• Define and own the ServiceNow domain architecture aligned with enterprise architecture principles and business objectives.
• Design and govern scalable ServiceNow solutions across enterprise workflows and platform capabilities.
• Establish and maintain CMDB and CSDM architecture, data models, relationships, and governance standards.
• Define architecture patterns and standards for ServiceNow integrations with enterprise applications and external platforms.
• Design and review workflows, automation, orchestration, and platform capabilities.
• Establish and enforce security architecture, roles, access controls, and platform security standards.
• Review and provide technical assurance for HLDs, LLDs, solution designs, and implementation approaches.
• Define reusable architecture standards, design patterns, reference architectures, and best practices.
• Identify architectural risks, technical dependencies, scalability concerns, and opportunities for platform optimization.
• Provide technical guidance to engineering teams, implementation partners, and vendors.
• Ensure ServiceNow solutions comply with enterprise architecture, security, governance, and regulatory standards.
• Support platform modernization, integration strategy, automation, and continuous improvement initiatives.
• Act as the senior technical authority for ServiceNow architecture decisions.

Required Skills & Experience

• 8+ years of professional experience with significant experience in ServiceNow.
• Proven experience as a ServiceNow Architect, Domain Architect, Technical Architect, or equivalent senior architecture role.
• Strong expertise in ServiceNow platform architecture and enterprise implementations.
• Deep understanding of CMDB and CSDM and their application within enterprise environments.
• Strong experience designing and governing ServiceNow integrations with enterprise systems.
• Hands-on understanding of workflow design, automation, orchestration, and platform capabilities.
• Strong knowledge of ServiceNow security, roles, ACLs, access controls, and governance.
• Experience creating and reviewing HLD and LLD documentation.
• Strong understanding of enterprise architecture principles, standards, design patterns, and governance.
• Experience working with large-scale, complex, or multi-system enterprise environments.
• Strong stakeholder management and communication skills.
• Experience providing architectural direction to development and implementation teams.

Preferred / Good to Have

• ServiceNow Certified Technical Architect (CTA) – highly preferred.
• ServiceNow Certified Master Architect or equivalent advanced ServiceNow certification.
• Experience with ITSM, ITOM, ITAM, CSM, HRSD, SecOps, or other major ServiceNow modules.
• Experience with enterprise integration technologies and API-led architectures.
• Experience working with global consulting firms, large enterprises, or complex transformation programs.
• Exposure to cloud, DevOps, enterprise security, and modern integration architectures.

What We’re Looking For

We are specifically looking for a true ServiceNow architecture professional, not primarily a ServiceNow developer or administrator.

The successful candidate should demonstrate:

✅ Enterprise-level ServiceNow architecture ownership

✅ Strong CMDB / CSDM architecture expertise

✅ Integration and platform architecture experience

✅ Security and access-control architecture

✅ HLD / LLD design and assurance

✅ Architecture standards and governance

✅ Strong technical leadership and stakeholder management

✅ Ability to guide internal teams and vendors

Work Location

📍 Abu Dhabi, UAE – Onsite

Candidates must be willing and available to work onsite in Abu Dhabi.

Employment

Contractor | Senior Level

If you are an experienced ServiceNow Architect / Domain Architect with strong enterprise architecture and governance experience and are looking for a challenging onsite opportunity in Abu Dhabi, we would like to hear from you.