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Director of Sales

The Indian Hotels Company Limited (IHCL)
Mangaluru, KA, IN
7ds ago0 view0 clicked apply
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  • Looking for Director of Sales at our upcoming Taj Mangaluru Resort & Spa, Karnataka.
  • Prepare appropriate forecasting tools and strategies to visualize market scenario and develop long range plans.
  • Design and develop Sales and Marketing plans/programs for the unit to ensure customer loyalty and maximum revenue.
  • Develop a means by which to continuously measure the program effectiveness as well as to track the trends in the local marketplace and beyond, which woud impact demand for the hotel.
  • Build an accurate and effective database of current and potential guests/accounts.
  • Maintain accurate and up-to-date information on competition’s performance, sales and marketing strategy etc.
  • Keep track of the competitors and revise strategies accordingly.
  • Propose room/F&B pricing strategy in consideration with hotel’s market positioning, target customer and desired mix.
  • Develop a comprehensive market mix guideline and ensure sales as per those targets.
  • Identify key customer needs through formal research, survey, sales calls & meetings.
  • Implement revenue management techniques and ensure improved RevPAR.
  • Co-ordinate with the Front Office & F&B Manager regarding daily sales, VIPs, regulars and other guest requirements.
  • Co-ordinate with the Credits Manager on credit limits and outstanding from various guests/corporates.
  • Build relationships, network & maintain regular contacts with corporate and individual customers, bookers, media, hoteliers and socialites.
  • Be informed about the trends in hospitality, changing customer needs and behaviour and developments in other industries.
  • Identify key communities, plan various initiatives and co-ordinate the support activities.
  • In addition to the above functions, any other assignment / job given by the superior authority occasionally or on a daily basis are to be performed.
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