T
T

Executive

TP
Mohali, PB, IN 
+1 more
Full-timeRemote
2ds ago4 views1 clicked apply
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Job Description


. In this role, you'll provide excellent customer service to our global clients, helping to resolve their queries and issues efficiently.


Responsibilities


  • Handle customer inquiries via phone in a professional and friendly manner.
  • Resolve customer issues and provide solutions promptly.
  • Maintain accurate records of customer interactions and transactions.
  • Follow Teleperformance’s guidelines and procedures to ensure high-quality service.
  • Work collaboratively with team members to improve customer satisfaction.


Requirements


  • Graduate or equivalent educational qualification.
  • Previous experience in a customer service role, preferably in an international voice process.
  • Excellent spoken and written English skills.
  • Ability to work flexible hours, including night shifts.
  • Reliable internet connection and a quiet, distraction-free workspace at home.
  • Strong problem-solving skills and attention to detail.

Kindly share your resume to @yamanurappa.kuri@TeleperformanceDIBS.com

Salary-24-27 takehome

Location Mohali,


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