Senior Customer Support Executive
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Department: Customer Support
Position: Customer Support Executive / Senior Customer Support Executive
Job Summary
Shriram General Insurance is hiring motivated and customer-focused professionals for the role of Customer Support Executive / Sr. Customer Support Executive. The selected candidates will be responsible for assisting customers, addressing queries and concerns, and delivering a positive customer service experience.
Key Responsibilities
- Handle customer queries and provide timely and effective resolutions.
- Deliver professional customer support through appropriate communication channels.
- Understand customer concerns and provide accurate information and assistance.
- Maintain a high standard of customer service and satisfaction.
- Escalate complex issues to the appropriate team when required.
- Follow company processes, policies, and service standards.
- Maintain clear and professional communication with customers.
Eligibility Criteria
- Both freshers and experienced candidates can apply.
- Candidates with 10+2 or a graduate qualification are eligible.
- Strong communication skills in Hindi and English are required.
- Good interpersonal and customer-handling skills.
- Ability to work effectively in a customer service environment.
Position Details
- Number of Openings: 25
- Designation: Customer Support Executive / Sr. Customer Support Executive
How to Apply
Interested candidates can send their CV to: recruitment@shriramgi.com
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