Senior Manager - Client Servicing (must be from an ad agency)

We are looking for a results-driven Key Account Manager with expertise in managing client relationships, driving strategic advertising projects, and maximizing account growth for leading brands. Skilled in cross-functional coordination, client retention, and delivering data-backed marketing solutions that achieve business objectives.

Responsibilities:

• Own day-to-day management of client projects across advertising and content production.
• Act as the key point of contact for assigned clients, ensuring clear communication and strong service standards.
• Translate client briefs into actionable plans for internal marketing members, designers, QA, and delivery teams.
• Manage timelines, priorities, scope changes, and project milestones to ensure on-time delivery.
• Coordinate cross-functional teams and ensure efficient workflow across multiple concurrent projects.
• Maintain trackers, schedules, project documentation, and status updates with high accuracy.
• Ensure quality control and compliance before final delivery to clients.
• Identify delivery risks early and proactively solve issues or escalate where required.
• Support commercial hygiene, including estimates, PO tracking, billing inputs, and scope adherence.
• Build trusted working relationships with clients through responsiveness, ownership and consistency.

Requirements:

• 8-10 years of experience in account management with ad agency.
• Strong understanding of localization from the business operations side.
• Able to manage multiple projects/tasks at once.
• Significant experience with MS Office is mandatory.
• Ability to lead cross-functional teams of art workers, developers, and other staff.
• Highly motivated, adaptable, innovative, and keen to learn new skills.
• Excellent communication skills – both written and verbal.

Location: Sector 63, Noida

Note: the above details are for reference purposes only.

Please share your updated resume at "aanchal.mittal@omc.com"

Omnicom Production / Magnon (India) is one of the country’s largest integrated advertising, digital, and marketing‑performance agency groups. As part of the Fortune 250 Omnicom Group (NYSE: OMC), OP / Magnon (India) operates with over 800 professionals across its offices in Delhi, Mumbai, and Bangalore.

The Group comprises three award‑winning agencies — Omnicom Production (India), magnon agency, and magnon sancus — delivering comprehensive, end‑to‑end marketing solutions. These span advertising, digital and social media, creative production, media services, localization, linguistics, and outsourced marketing‑solutions labs supporting leading global and Indian brands.

OP / Magnon (India) is an equal opportunity employer. We welcome talent from all sections of society and do not discriminate on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other characteristic protected by applicable law.