Territory service manager

🚗 Hiring for One of the Biggest Automobile Industry Leaders! 🚗

Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for dynamic professionals for the role of Territory Service Manager.

📍 Role: Territory Service Manager

📌 Experience: 2 to 7 Years

🎓 Qualification:

• B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)

🔥 Key Responsibilities:

✅ Drive workshop business growth through improvements in PM, load growth, and service performance.

✅ Analyze workshop data, customer retention trends, and implement effective service strategies.

✅ Support dealers in reducing operational inefficiencies and improving productivity.

✅ Handle critical customer complaints and technical issues across the territory.

✅ Manage technical campaigns, recalls, and product feedback escalation.

✅ Enhance customer experience through implementation of service excellence initiatives.

✅ Collaborate with dealer partners to improve process efficiency and business outcomes.

🎯 Must-Have Skills:

• Dealer/Channel Management
• Territory Management
• Customer Service Operations
• Workshop Operations
• Customer Complaint Handling
• Data Analysis & Reporting
• Financial Acumen
• Service Strategy Implementation
• Technical Troubleshooting
• Stakeholder Management
• Negotiation & Communication Skills

🚘 Preferred Background:

Candidates from the Automobile Industry will be highly preferred.

🌟 What We're Looking For:

• Strong analytical and problem-solving skills
• Target-oriented mindset
• Ability to handle pressure and drive results
• Excellent communication and stakeholder management capabilities
• Passion for delivering exceptional customer experience

📩 Interested candidates can share their updated CV at:

amritanshu.singh@taggd.in

Please mention the following details while applying:

• Current CTC
• Expected CTC
• Notice Period
• Current Location