Community Manager

Saket, New Delhi

Experience: 1–3 years

We’re looking for a Community Manager who understands culture, hospitality, events and people — and is excited by the idea of building a community around a restaurant and bar.

This is a hands-on role focused on events, experiences, community building, partnerships and brand engagement, with a strong emphasis on getting people through the doors and creating experiences they want to come back for.

• Is naturally social, outgoing and good at building relationships.
• Has a genuine interest in food, beverage, music, culture, nightlife and events.
• Is comfortable being both strategic and hands-on.
• Has strong organisational skills and can manage multiple moving parts at once.
• Is proactive, resourceful and good at making things happen.
• Has a good understanding of social media, influencers and community-building.
• Is comfortable working closely with different teams, agencies, artists, creators and partners.
• Has strong communication skills and a good eye for what makes an experience feel special.
• Ideally has 1–3 years of experience in community, events, hospitality, marketing, partnerships or a related field.

Events & Experiences

• Own the venue’s events and experiences calendar — from original event IPs and weekly programming to music curation, special menus, partnerships and the overall guest experience.
• Work closely with the F&B, music and operations teams to bring new concepts and experiences to life.
• Plan and execute events from concept and promotion through to on-ground execution.
• Build experiences that drive footfall, create buzz and strengthen the brand.

Community & Partnerships

• Build relationships with relevant local communities, including dance groups, cultural communities, offices, expat groups and other networks.
• Develop collaborations and partnerships that bring new audiences to the venue.
• Grow and actively engage the brand’s WhatsApp and community networks.
• Create opportunities for guests to feel like part of an ongoing community, rather than just visitors to the venue.

Influencers & PR

• Build and manage relationships with influencers and creators, and develop relevant collaborations.
• Work closely with the PR agency to brief them on upcoming events, launches and brand priorities.
• Ensure PR and influencer activity is aligned with the brand and events calendar.
• Coordinate influencer visits, collaborations and on-ground experiences.

Social Media

• Work with the social media agency to ensure content and communication are aligned with the brand and events calendar.
• Review and guide the content calendar and overall quality of social media output.
• Identify opportunities for real-time content, UGC and event coverage.
• Be hands-on with capturing moments and content on-ground when needed.
• Monitor community responses, DMs and comments and make sure they are addressed promptly.

Guest Relationships & Brand Building

• Help build a strong base of repeat customers and regulars.
• Manage guest feedback and online reviews across platforms.
• Develop initiatives around customer loyalty, birthdays, anniversaries and other occasions.
• Keep track of what guests are responding to and find ways to continuously improve the experience.

Trends & Insights

• Keep an eye on what’s happening across Delhi’s food, beverage, nightlife, music and cultural scene.
• Track competitors and identify interesting new formats, collaborations, menus and experiences.
• Bring new ideas to the table and turn relevant trends into actionable opportunities for the venue.
• Track the performance of events, collaborations and community initiatives and use these insights to improve future programming.

This is a role for someone who enjoys being out in the world, meeting people, creating experiences and building something people want to be part of.

You’ll have significant ownership over how the venue shows up in the city — from the events and music people come for, to the communities and relationships that bring them back.