Student & Alumni Affairs Coordinator

Role Summary

The Coordinator – Student Affairs & Alumni Relations will manage day-to-day student affairs operations and drive alumni engagement initiatives, serving as a key link between the university, current students, and the alumni community. The role requires close coordination across departments to ensure smooth handling of student welfare matters and sustained alumni relationship-building.

Key Responsibilities

Student Affairs

• Serve as first point of contact for student grievances, welfare concerns, and disciplinary matters, escalating as needed
• Coordinate student clubs, societies, and campus events in partnership with respective departments
• Support orientation, induction, and student engagement programs
• Liaise with academic and administrative departments to resolve student issues promptly
• Maintain records related to student affairs activities and incidents

Alumni Relations

• Develop and maintain a structured alumni database and engagement tracker
• Plan and execute alumni events (reunions, panels, mentorship programs, fundraising initiatives)
• Build relationships with alumni to support placements, guest lectures, and institutional visibility
• Work with Marketing/Communications to feature alumni success stories and maintain alumni-facing content
• Support accreditation and ranking submissions requiring alumni engagement data (e.g., AACSB, QS, THE)

Cross-functional

• Represent Student Affairs & Alumni function in institutional meetings and reporting
• Support the Director in strategic planning related to student experience and alumni outreach

Qualifications & Experience

• Bachelor's/Master's degree in Business Administration, Education, Communications, or related field
• 3–5 years of experience in student affairs, alumni relations, or higher education administration
• Strong interpersonal, organizational, and stakeholder management skills
• Comfortable working across departments and reporting lines
• Prior experience in a university/higher-ed setting preferred