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Service Desk Specialist-L1 Support

Live Connections
Pune, MH, IN
Full-timeOn-site1 - 5 yrs
12hrs ago0 view0 clicked apply

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🚨 Hiring Alert | Service Desk L1 Support – Pune/Bangalore 🚨

We are looking for IT Service Desk professionals for an L1 support role.

πŸ“Œ Experience: 1–5 years (Mandatory in IT Service Desk / Tech Support)

πŸ“Œ Location: Pune

πŸ“Œ CTC: Up to 5.5 LPA (Based on experience; up to 30–35% hike)

πŸ“Œ Notice Period: Max 15 days

πŸ“Œ Shift: US / 24x7 Rotational | 100% WFO

πŸ”Ή Mandatory Skills:

ServiceNow Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking

πŸ”Ή Role Highlights:

β€’ L1 technical support via calls, chat & tickets

β€’ Password reset, account unlock, user support

β€’ O365 / Windows / Outlook / Teams troubleshooting

β€’ Incident handling & ServiceNow updates

β€’ SLA-based resolution & escalation

⚠️ Requirements:

β€’ Excellent communication skills

β€’ Full-time Graduate (Certificates mandatory)

β€’ Willingness to work in rotational shifts

πŸ“© Interested candidates can share CV: supriyakumari@livecjobs.com

πŸ“Œ Please mention subject line: Service Desk - Pune/Bangalore

#Hiring #ServiceDesk #L1Support #ITJobs #PuneJobs #ServiceNow #Office365 #ActiveDirectory #ImmediateJoiners

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