Assistant Manager - GSS

Overview Provide General Sales Support to Customer Facing KAM/Sales team from JBP tracking, new line forms, field team support, customer queries, sample requests, Customer event logistics & data management services & other critical ad hoc tasks. Responsibilities Manage processing, validation and tracking of claims, working through disputes with National Business Managers and Accounts Receivable Customer JBP tracking Support First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution Preparation & communication of new lines forms and pricing information to customers based on agreed customer format and notification lead time requirements Provide Field Sales Support (field comms, performance tracking & sales tools support) Internal Customer admin support i.e. maintaining store files, contact lists etc Support with customer event management (operational set up & logistics) Support on Equipment Ordering and Sales Training & Capability Support (training materials, logistics & feedback) Maintenance of recurring reports and trackers Develop winning relationships with BU Leadership team and other key stake holders within the UK business, ensuring highest levels of agility and support are provided Support the UK BU with all initiatives to improve GCC service offerings Qualifications Degree qualified in Business / Commerce (MBA Preferred) Builds robust and successful working relationships Strong written and verbal communication skills Excellent organisation and prioritisation skills Proactive, responsive and results driven Highly proficient in Microsoft Office platform Fluent English with excellent interpersonal skills Exceptional written and oral communication, adapting approach by situation and audience High attention to detail

Manage processing, validation and tracking of claims, working through disputes with National Business Managers and Accounts Receivable Customer JBP tracking Support First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution Preparation & communication of new lines forms and pricing information to customers based on agreed customer format and notification lead time requirements Provide Field Sales Support (field comms, performance tracking & sales tools support) Internal Customer admin support i.e. maintaining store files, contact lists etc Support with customer event management (operational set up & logistics) Support on Equipment Ordering and Sales Training & Capability Support (training materials, logistics & feedback) Maintenance of recurring reports and trackers Develop winning relationships with BU Leadership team and other key stake holders within the UK business, ensuring highest levels of agility and support are provided Support the UK BU with all initiatives to improve GCC service offerings

Degree qualified in Business / Commerce (MBA Preferred) Builds robust and successful working relationships Strong written and verbal communication skills Excellent organisation and prioritisation skills Proactive, responsive and results driven Highly proficient in Microsoft Office platform Fluent English with excellent interpersonal skills Exceptional written and oral communication, adapting approach by situation and audience High attention to detail