R
R

Customer Support Executive

Reloy
Mumbai, MH, IN
Full-timeOn-site1 - 3 yrs
2ds ago0 view0 clicked apply

Build, Review & Tailor Your Resume with AI (Create an ATS-friendly resume, improve it, and tailor it for this job instantly.)

Company Overview: Reloy is a real estate technology startup reimagining real estate loyalty in India. We drove Rs.2,000Cr of referral sales through our customer product and Rs. 14,000Cr of broker sales through our broker product. Our major clients are biggest real estate developers such as Mahindra, Shapoorji Pallonji, Piramal, Godrej, Brigade, DLF etc. and are continuing to scale our client base. We are ISO 27001:2022 certified and are a 5day working company. We have over 2,00,000 homeowners we manage and 45,000 brokers across our platforms. We are PE backed and are scaling for an eventual IPO.


Company website: www.reloy.co


Key Responsibilities - Customer Support Executive

  • Strong customer engagement and convincing abilities
  • Ability to clearly explain loyalty programs, benefits, and processes
  • Comfortable handling both inbound and outbound calls
  • Ability to generate referrals through customer conversations
  • Target of 50+ connected calls per day
  • Record customer interactions, complaints, and resolutions in the CRM system


Educational Qualification : Graduate of any stream


Competencies:

  • Communication
  • Networking
  • Persuasion skills
  • Result Driven and achieve targets
  • Listening skills


Experience :

  • 1-3 years of experience in premium customer service, telecalling.


Location : BKC, Mumbai


RESUME BUILDER

Build Your Resume for Free in Minutes

Create ATS-friendly resumes with modern templates and AI-powered suggestions.

ATS Friendly
Rohan SharmaMarketing Manager

Professional Summary

Experience

ATS Friendly
RESUME REVIEW

Get Your Resume
Reviewed for Free

Discover missing skills, ATS issues, and get personalized suggestions to improve your chances.

Secure
92%
ATS Score
Review SummaryGood keywordsWell-structuredAdd metrics
Improve your score with the suggestions.
RESUME TAILORING

Tailor Your Resume for This Job

Match your resume to this job's requirements in one click.

96%Match