Team Management

• Manages and leads the team, overseeing day-to-day operations and project activities.
• Acts as a point of escalation for team issues and challenges.

Team Development

• Develops the team, providing direction and opportunities for skill enhancement.
• Ensures strategic priorities are well-resourced and supported.
• Provides coaching and mentorship to team members, fostering a culture of continuous improvement.

Performance Management

• Measures and manages team performance, providing feedback and setting improvement goals.

Conflict Resolution

• Resolves conflicts within the team, ensuring a productive and harmonious working environment.

Decision Making

• Makes informed decisions to drive project and team success.
• Cuts through unnecessary issues to deliver incremental value.

Direction

• Provides clear direction to the team, aligning their efforts with strategic objectives.

Project Oversight

• Holds overall responsibility for the projects the team is working on.
• Ensures all projects are on track and aligned with strategic goals.

Strategic Planning

• Collaborates with senior leadership to set strategic goals for the team.
• Measures and reports on the performance of these goals.

Customer Support

• Supports customer calls as necessary, providing expertise and assistance.
• Manages multiple customer projects, serving as a Subject Matter Expert.

Complex Project Management

• Manages projects with specific complexities and unique requirements, ensuring successful delivery.

Attention to Detail

• Maintains an insatiable attention to detail in all aspects of project and team management. 

Budget Development

• Develops and manages budgets for projects and team activities.
 
 
 
Skills Required
 
• You have 08+ years experience in in a technical program management or solution engineering role working with projects in a global matrixed organization
• Bachelors degree in engineering, computer science or equivalent is preferred
• Leads and motivates a small number of team members. Focuses region by region or customer by customer basis. 
• Manages performance, KPIs etc. & enables the One Team + Team Builder​ approach.
• Extensive experience with Linux systems; proficient in Docker and/or Podman.
• Strong scripting abilities in Bash, Python and Node JS/
• Expert Knowledge of standard network communication protocols such as TCP, UDP, HTTP, WS, FTP.
• Extensive understanding of networking concepts including VPNs, subnets, DNS configurations, SSL certificates, etc.
• Demonstrated Experience with automation tools, especially Ansible experience, preferred. Knowledge of ELK Stack; REST, NGINX, JSON, XML; Message brokers (e.g. MQTT, RabbitMQ, Redis); TypeScript, Python, JavaScript; RTSP feeds; Kubernetes and Ansible, Terraform, OpenShift 
• Proactive self-starter with the capacity to engage in multiple initiatives concurrently. 
• Adaptable to changing project requirements and able to anticipate and address potential issues promptly.   
• Keen interest in Everseen's technology solutions, comfortable discussing them at a high level, and staying updated with the latest developments.
• Constantly suggests and drives ways to improve processes. 
• Demonstrates initiative, drive, and self-motivation in relation to their work and fosters a no-blame culture conducive to continuous improvement.
• Possesses in-depth problem-solving skills, excellent organizational skills, attention to detail and exercises good judgment, capable of navigating and resolving complex situations effectively.
•   Develops and administers goals, schedules, and performance requirements; may have budget responsibilities