1
1

HR Lead – India

100ms
Bengaluru, Karnataka, India
Full-timeOn-site7 - 10 yrs
4ds ago0 view0 clicked apply
Build, Review & Tailor Your Resume with AI (Create an ATS-friendly resume, improve it, and tailor it for this job instantly.)
100ms builds AI agents that automate patient access in US healthcare: benefits verification, prior authorization and referral intake for specialty pharmacies.
 
We're looking for a hands-on HR Lead to run HR for our India team of 140+ people across Tech and Operations. You'll do the work yourself: writing policies, running payroll inputs, handling employee issues and driving hiring. You'll also build the processes we need to grow past 200. You'll work directly with our founders and US leadership.


What you'll do
  • Run day-to-day HR for Tech and Ops: onboarding (with IT), exits, attendance and leave
  • Manage the Ops workforce: shift rosters, overtime and night-shift policies
  • Own hiring across Tech and Ops: headcount planning, agency partners, and batch hiring for Ops
  • Prepare monthly payroll inputs and work with Finance, and check and sign off on the work of our payroll and compliance vendor
  • Manage benefits (insurance, NPS, the flexible benefits plan) and HR vendors, including background checks and night-shift transport
  • Run performance reviews, probation confirmations and annual salary revisions
  • Handle employee relations, grievances, POSH and night-shift compliance, and be the person the night-shift team trusts
  • Run engagement and retention initiatives, and report monthly HR metrics (headcount, attrition, hiring) to leadership
  • Build the HR processes, tools and reporting we need as we grow
What success looks like in your first year
  • Performance reviews and salary revisions running smoothly for 200+ people
  • Measurably lower attrition in Ops
  • A hiring process that fills Tech roles and Ops batches on time without lowering the bar
You'll be a good fit if you
  • Have 7–10 years in HR, including time as the first or only HR person at a company of 50–200 employees
  • Have personally run payroll inputs, written policies, handled ER and POSH cases, and hired
  • Have worked with shift-based or operations-heavy teams (a big plus)
  • Know Indian labour law and statutory compliance well
  • Are comfortable using AI and automation tools to make HR run faster
  • Communicate clearly and are comfortable working with US-based leadership
  • Hold a graduate degree. An MBA/PGDM in HR is welcome but not required.


Working hours: Flexible, with regular evening overlap to support our US-shift Operations team.
RESUME BUILDER

Build Your Resume for Free in Minutes

Create ATS-friendly resumes with modern templates and AI-powered suggestions.

ATS Friendly
Rohan SharmaMarketing Manager

Professional Summary

Experience

ATS Friendly
RESUME REVIEW

Get Your Resume
Reviewed for Free

Discover missing skills, ATS issues, and get personalized suggestions to improve your chances.

Secure
92%
ATS Score
Review SummaryGood keywordsWell-structuredAdd metrics
Improve your score with the suggestions.
RESUME TAILORING

Tailor Your Resume for This Job

Match your resume to this job's requirements in one click.

96%Match