Seasonal Sales Associate

About the Role

As a Sales Associate, you will act as the Single Point of Contact (SPOC) for customers in your assigned region. You will be responsible for building strong customer relationships, understanding their testing requirements, generating business opportunities, ensuring customer satisfaction, and contributing to revenue growth.

Responsibilities

• Customer Relationship & Account Management
• Act as the Single Point of Contact (SPOC) for assigned customers and region.
• Visit customers regularly and submit daily visit/activity reports.
• Manage assigned Key Accounts and develop long-term relationships.
• Add new customer accounts from the assigned region.
• Ensure 100% customer satisfaction and achieve targeted Net Promoter Score (NPS).
• Coordinate customer visits, audits, and interactions with internal teams.
• Business Development & Sales Growth
• Create awareness of company services, test scopes, and capabilities through regular customer engagement.
• Understand, gather, and submit customer testing requirements related to product development/projects in the pipeline on a monthly basis.
• Generate qualified enquiries and ensure higher conversion rates.
• Deliver regional revenue growth YoY as per assigned sales targets.
• Ensure timely payment collection by coordinating with customers and accounts; avoid overdue.
• Customer Service & Complaint Handling
• Address and resolve customer complaints within agreed timelines.
• Ensure seamless communication between customers and internal teams for smooth project execution.
• Monitor project deliverables and ensure closure as per commitments.
• Market Intelligence & Competitor Analysis
• Track and share market trends and insights relevant to customer requirements and industry developments.
• Conduct regular competitor analysis to support strategic positioning.
• Marketing & Engagement Activities
• Participate in exhibitions, conferences, and industry networking events.
• Organize and conduct seminars, workshops, and customer awareness programs.
• Support marketing initiatives to enhance customer engagement and visibility.
• Other expectations
• Accountability: Take full ownership of tasks and responsibilities.
• Proactivity: Identify and try to prevent issues before they occur.
• Team Collaboration: Work collaboratively with colleagues across.

Qualifications

• Bachelor/ Master’s degree in Engineering preferable mechanical engineering.
• Fresher or up to 2 years of Experience in Sales/ Business Development/ Customer Success/ similar roles.

Required Skills

• People and Team skills.
• Computer software - Microsoft Office, ERP and similar experience.
• Strong interpersonal and communication skills.
• Customer-centric mindset with ability to build long-term relationships.
• Negotiation, persuasion, and presentation skills.
• Analytical thinking for competitor and market trend analysis.
• Problem-solving ability to resolve customer concerns effectively.

Preferred Skills

• General Details:
• Starting Salary: 3LPA to 3.6LP during Probation Period or as per evaluation/ confirmation.
• Probation Period: 3 to 6 months depending on experience.
• Confirmation: after evaluation/ performance review.
• Requirement: Immediate.

Pay range and compensation package

Starting Salary: 3LPA to 3.6LP during Probation Period or as per evaluation/ confirmation.

Candidate should have driving license with two-wheeler mandatory.