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Associate Director- Product

NPST
Bengaluru, Karnataka, India
Full-timeOn-site12+ yrs
3ds ago0 view0 clicked apply
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About the Job

Who we are and what do we do

India has witnessed a journey of Innovation in Digital Payments and today it leads the world with over 45% of the Global digital transaction volume. At NPST, we believe that our decade long journey has carved an opportunity for building future roadmap for the world to follow.

We are determined to contribute immensely to nation’s growth story with our vision “to provide digital technology across financial value chain” and our mission to create leadership position in digital payment space.

Founded in 2013, NPST is a leading fintech firm in India, part of the Make in India initiative and listed on BSE and National Stock Exchange. We specialize in Digital Payments operating as Technology Service Provider to Regulated entities and providing Payment Platform to Industry – empowered by payment processing engine, Financial Super app, Risk Intelligence engine and digital merchant solution.

While we drive 3% of global digital transaction volume for over 100+ clients, we aim to increase our market share by 5X in next five years through innovation and industry first initiatives.

What will you do

You will be responsible for leading the execution of NPST's UPI Merchant Acquiring strategy, managing the product lifecycle from inception to completion. This role demands extensive expertise in payment digitization, a strong drive to promote merchant adoption of digital payment solutions, and a customer-first mindset to deliver impactful results.

Job Responsibilities:
  • Lead the end-to-end lifecycle of UPI merchant acquiring products, from conceptualization to implementation and performance evaluation.
  • Ensure timely delivery of high-quality products and features by prioritizing and managing project scope effectively.
  • Collaborate with engineering teams to design and build innovative UPI acquiring solutions that resonate with customers.
  • Develop and execute comprehensive go-to-market strategies in partnership with Product Marketing.
  • Analyze market trends and customer feedback to uncover opportunities for product innovation and improvement.
  • Design Cost-Volume-Profit (CVP)-based solutions to support the launch and scalability of the merchant acquiring business.
  • Propose and implement creative ideas to enhance NPST UPI merchant acquiring platform with value-added features.
  • Conduct detailed data analysis to inform product roadmaps, feature prioritization, and pricing strategies.
  • Work closely with Technology, Project management, Operations, Marketing, and Sales teams to create cohesive and customer-focused strategies.
  • Build and sustain strong relationships with stakeholders, including merchants and other business partners, to achieve growth objectives.
  • Continuously refine product offerings to meet and exceed customer expectations.
  • Scope and define new product ideas by leveraging internal technologies and external vendor partnerships.
  • Deliver innovative, scalable solutions to enhance the payments business.
  • Regularly update management on project progress, risks, issues, and key performance metrics.
  • Ensure compliance with internal reporting and regulatory requirements.
  • Consistently deliver projects that achieve measurable success and contribute to the company’s overall growth.

What are we looking for:

  • Bachelor's degree in a relevant field such as Finance, IT, Business, or Computer Science.
  • An MBA or an advanced degree in a related discipline is highly desirable.
  • Extensive knowledge of payment regulatory norms and UPI payment flows.
  • In-depth understanding of the overall payment ecosystem is mandatory.
  • Strong familiarity with Agile methodologies, with hands-on experience working in cross-functional Agile teams to deliver impactful solutions.
  • Exceptional analytical abilities to translate complex business requirements into actionable, innovative product features.
  • Outstanding communication  skills to interact with stakeholders across all levels of the organization.
  • Proven ability to collaborate across cross-functional teams to achieve shared goals.
  • Demonstrated history of successfully delivering high-quality products within defined timelines and budget constraints.
  • Ability to excel in fast-paced, ever-changing environments while managing multiple projects simultaneously.
  • Familiarity with fintech compliance and regulatory requirements is a strong advantage.
  • Prior experience in merchant acquiring systems, API integrations, or payment gateway solutions is highly valued.
  • Solid technical foundation with an understanding of software development and web technologies; hands-on experience is a plus.
  • This combination of skills and expertise will ensure success in managing and driving innovative payment solutions in a competitive fintech landscape.
  • RFP/RFQ exposure and manage client demonstrations.
  • Manage relationship with NPCI

Education Qualification: Graduate
Total Experience: 12+ years
Industry: IT / Software / BFSI / Banking / Fintech
Work Arrangement: 5 days working from office
Location: Bengaluru/ Mumbai

What do we offer:

· An organization where we strongly believe in one organization, one goal.
· A fun workplace which compels us to challenge industry leaders and ourselves.
· Benefits that resonate ‘We Care’, building meaningful impact in society.
· Opportunity to shape the future of digital payment technologies and room to go beyond traditionally designed principles of digital payments.
· An environment of challenging the status quo and existing industry payment principles and being a trend setter in bringing in future.

If this opportunity excites you, we invite you to apply and contribute to our success story. If your resume is shortlisted, you will hear back from us.





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