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ServiceNow Workflow Developer

Fidel Softech Limited
Pune, Maharashtra, India
Full-time8 - 10 yrs
6ds ago0 view0 clicked apply

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Primary purpose

 

Build the catalog, workflow, decision, milestone, and exception-management capabilities that guide DCLR through its lifecycle.

 

Required skills

  1. Service Catalog and catalog variable design

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  1. Flow Designer / Workflow Studio

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  1. Task generation, approvals, notifications, and decision logic

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  1. Business Rules, Script Includes, Client Scripts, and UI Policies

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  1. GlideRecord and ServiceNow security concepts

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  1. Automated Test Framework preferred

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7. Number of years in IT

 

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8. Number of years in ServiceNow development (Minimum 5 years required)

 

. Response:

 

9. Relevant Certifications in ServiceNow

 

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Preferred experience

 

A. Complex intake and fulfillment workflows

 

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B. Lifecycle milestone and dependency automation

 

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Delivery expectations

  1. Build Assessment and Installation Intake experiences.

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  1. Implement DCLR creation and phase/stage transitions.

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  1. Configure milestone, dependency, blocker, and exception logic.

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  1. Build requester assessment decisions and modify/reassessment paths.

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  1. Implement acquisition dependency, installation, and decommission workflows.

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  1. Develop progress calculations based on applicable milestones rather than raw task counts.

. Response:

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