Conduent
Conduent

Accounting Services Associate III

Conduent
Bengaluru, Karnataka, India
On-site
6ds ago0 view0 clicked apply
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  • Must have good knowledge in working on MS office applications.

  • Role of Collections/Cash app for global customers

  • Reporting actual Cash Applications/ Collections against monthly targets

  • Quality review of Cash Application/Billing process

  • Follow up through mails and calls

  • Escalation of issues to Stake holders.
  • Should be able to solve & help customers and business teams in case of queries related to their invoices
  • Research and analyse the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents/info for dispute/deductions resolution
  • Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner
  • Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.,
  • Deliver quality customer service by researching and responding to all internal/external stakeholders’ inquiries quickly, effectively and professionally
  • Excellent written & verbal communication,
  • Should have a good attitude to learn and be committed
  • Exposure in SAP/S4HANA will be added plus point

 

About us

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

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