R
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Product Support Specialist

Recro
Pune, MH, IN
2+ yrs
3ds ago0 view0 clicked apply
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Designation - Product Support

Experience - 2+ Years

Location - Pune


Mandatory Technical Skills

  • 2+ years of Technical Support / Product Support / Software Support experience (Preferably SaaS)
  • Experience with customer-facing application support
  • Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML
  • Experience working with ticketing/CRM tools (Salesforce preferred)
  • Strong troubleshooting and analytical skills
  • Excellent written and verbal communication skills


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