Support Jr. Quality Management (Quality Document Controller)

POSITION SUMMARY

The Quality Document Controller is responsible for coordinating, controlling and maintaining quality-related documentation across projects, ensuring that required records are complete, accurate, traceable and available throughout the project lifecycle.

The role supports Quality, Engineering, Manufacturing, Supplier Quality, Project Management and Site teams in the preparation, collection, review, tracking and submission of quality documentation from manufacturing and supplier activities through site installation and final customer handover.

The Quality Document Controller acts as the central coordination point for quality documentation and ensures that documentation requirements, responsibilities and deadlines are clearly defined and followed.

RESPONSIBILITIES

• Coordinate project quality documentation from project start through manufacturing, supplier activities, site execution, commissioning, and final customer handover.
• Establish and maintain project-specific Quality Document Registers and trackers, identifying required documents, responsible owners, due dates, submission requirements, and status.
• Support the Project Quality Team and relevant project functions in establishing project documentation requirements at project start and coordinate the communication of these requirements to relevant functions, suppliers, and subcontractors.
• Collect, track, and coordinate quality records from factories, suppliers, subcontractors, and site teams, including quality plans, specifications, ITP/ITPL records, FAT/FOK evidence, certificates, factory release packs, test reports, inspection records, NCRs, concessions, and site quality records.
• Compile and format end-of-manufacturing reports, Quality Books, and final quality handover packages in accordance with project and customer requirements.
• Coordinate compliance and certification documentation, ensuring that required records and supporting evidence are complete, controlled, and retrievable.
• Verify documentation for document-control completeness, correct identification, revision status, required approvals, consistent formatting, and traceability prior to submission. Technical content approval and quality gate sign-off remain the responsibility of the Project Quality Team or other authorized approver.
• Monitor missing and overdue documentation and proactively follow up with responsible functions, suppliers, and subcontractors to ensure timely closure.
• Upload and submit approved quality documentation to designated company, project, and customer platforms, ensuring compliance with required structures, naming conventions, and formats.
• Maintain structured storage, version control, archiving, and traceability of quality documentation within approved systems such as Procore, ACC, SharePoint, or other designated platforms.
• Maintain visibility of documentation status, open items, and gaps, and support project documentation, manufacturing release, and handover readiness reviews.
• Develop and maintain standard templates, trackers, folder structures, naming conventions, and Quality Book requirements to improve consistency across projects and customer platforms.
• Identify recurring documentation gaps and support continuous improvement and standardization of documentation processes.
• Support internal, customer, and external audits by ensuring that required quality records are available, controlled, and retrievable.

QUALIFICATIONS

• 2-3 years relevant experience in document control, quality documentation, project administration or similar role within an engineering, manufacturing or construction environment.
• Good understanding of quality documentation and project documentation workflows.
• Experience working with document management and project collaboration systems.
• Strong organizational and coordination skills with high attention to detail.
• Ability to coordinate documentation across multiple functions, suppliers and projects.
• Ability to identify gaps, follow up actions and drive documentation to closure.
• Good written and verbal communication skills in English.

PHYSICAL & ENVIRONMENTAL DEMANDS

Primarily an office-based job requiring regular use of computers and document management systems. Occasional presence in manufacturing, supply chain or project environments may be required, with appropriate personal protective equipment and compliance with local safety requirements.

TIME TRAVEL REQUIRED

• 10–15%, within the region, depending on project requirements.

About us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com