ServiceNow CMDB Strategy & Architecture Lead
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Location: Pan India
Experience: 6–8 years
CTC: 15 LPA
We're hiring a CMDB specialist to define and own our CMDB strategy, data model, and architecture, aligned with banking regulatory and operational requirements.
● Define and maintain the CMDB strategy, data model, and architecture aligned with banking regulatory and operational requirements.
● Design configuration item (CI) classes, attributes, and relationships across infrastructure, applications, cloud, and third-party services.
● Ensure CMDB alignment with ITIL/ITSM processes, including Incident, Change, Problem, Release, and Asset Management.
● Enforce data quality and governance standards.
● Own discovery and integration processes end to end.
● Deep expertise with enterprise CMDB platforms (e.g. ServiceNow or equivalent).
● Strong understanding of IT infrastructure (servers, networks, storage).
● Strong understanding of applications and middleware.
● Strong understanding of cloud platforms (IaaS, PaaS, SaaS).
● Hands-on experience with discovery, reconciliation, and data normalisation.
● ServiceNow ITSM and CMDB experience.
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