Senior Technical Writer

🚀 Hiring: Senior Technical Writer – Hardware & Software

We are looking for an experienced Senior Technical Writer to create and maintain high-quality documentation across our product portfolio spanning hardware devices and companion software.

This is a Full-Time | Onsite opportunity for someone who can work closely with Engineering, Product, QA, Support, and UX/UI teams and translate complex technical concepts into clear, accurate, user-friendly documentation.

📍 Work Mode: Onsite

💼 Employment Type: Full-Time

🎯 Experience: 5+ Years

🔹 Key Responsibilities

• Create and maintain hardware documentation including installation guides, wiring diagrams, hardware specifications, quick-start guides, and service manuals.

• Develop software documentation including user guides, administrator guides, release notes, API/SDK references, and in-product help.

• Work closely with Engineering, Product Management, QA, and Support teams to gather and validate technical information.

• Translate complex hardware, firmware, and software behavior into documentation for end users, installers/technicians, and developers.

• Create and maintain technical diagrams, schematics, screenshots, and illustrations.

• Establish documentation standards, templates, style guides, and content-reuse practices.

• Maintain documentation across hardware revisions, firmware updates, and software releases.

• Conduct hands-on testing of hardware devices and software applications to validate documented procedures and specifications.

• Collaborate with UX/UI teams to ensure documentation accurately reflects product interfaces and workflows.

• Manage multiple documentation projects across overlapping product release schedules.

• Prepare documentation for localization and international product releases.

🔹 Required Skills & Qualifications

✅ 5+ years of professional Technical Writing experience

✅ Experience documenting both hardware and software products

✅ Ability to read and interpret engineering drawings, schematics, and hardware specifications

✅ Experience with API documentation, user guides, admin guides, and release notes

✅ Hands-on experience with Adobe FrameMaker, Confluence, or similar authoring/CMS platforms

✅ Proficiency with Adobe Illustrator, Visio, or equivalent diagramming tools

✅ Strong written and verbal communication skills

✅ Comfortable working with physical hardware in a lab/bench-testing environment

✅ Experience working in Agile/Scrum environments

✅ Bachelor's degree in Technical Writing, English, Engineering, Computer Science, or related field, or equivalent practical experience

🔹 Preferred Experience

⭐ Security / Access Control products

⭐ Networking / IoT / Embedded Systems

⭐ Firmware or embedded software documentation

⭐ Structured authoring and single-sourcing/content reuse

⭐ Basic electronics knowledge

🔹 What We're Looking For

A technically strong writer who can go beyond writing text — someone who can understand the product, work directly with engineers and hardware, validate functionality, create technical visuals, and turn complex engineering information into documentation users can actually follow.

📩 Interested candidates can apply with their updated resume.

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