Cognizant
Cognizant

Precisely EngageOne - Cognizant Hiring

Cognizant
Chennai, TN, IN
Full-timeRemote5 - 7 yrs
2ds ago0 view0 clicked apply
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Cognizant Moment DX Recruitment

Job Description:

  • 5 - 7 years of experience in Customer Communication Management (CCM) with strong expertise in Precisely EngageOne Designer, Server, and Vault.
  • Hands-on experience in CCM migration and modernization projects, including legacy platform to EngageOne migrations.
  • Strong knowledge of template design, development, testing, deployment, and production support activities.
  • Experience working with XML, XSD, AFP, PDF, HTML, and document composition solutions.
  • Good understanding of EngageOne Server, Vault, CDMS, output generation, archival, and correspondence management processes.
  • Ability to analyze requirements and prepare technical specifications, design documents, and solution approaches.
  • Experience with REST APIs, web services, and enterprise application integrations.
  • Familiarity with Agile methodologies, DevOps practices, and release management processes.
  • Strong troubleshooting, defect resolution, performance optimization, and production support experience.
  • Ability to collaborate with clients, business teams, and developers while ensuring adherence to coding standards and best practices.
  • Experience supporting functional, integration, regression, and user acceptance testing activities.
  • Proactive contributor to knowledge sharing, process improvement, and CCM best practice initiatives.
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