Technical Product Support Specialist – Water Mechanical Products

Who we are?

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What you will do

• Primary responsibility for this role is to provide the Technical Support & Commissioning support to distributors & clients on water mechanical fire products like RED-E cabinet, Pre-action system, Nitrogen generator, Water mist system, Sprinklers, Grooved fittings and Valves.
• Supporting distributors & client on system commissioning of RED-E cabinet, Pre-action system, Nitrogen generator system, Water mist system at project site.
• Preparing the basic design with BOM for Pre-action system, Nitrogen generator system and Water mist system to support distributors and clients.

How you will do it

• Having excellent opportunity for a highly motivated fire protection engineer to technically understand the water mechanical products.
• Deliver technical support, design support, site support and training on water mechanical products to distributors and clients.
• Interact with distributors and client to provide technical support, propose the suitable fire suppression system for their project requirement.
• Focus on continuous improvement on customer satisfaction both internal & external customer.

What we look for

Required

• Competencies & Skills: Interpersonal Skills, Integrity and Trust, Action Oriented, Functional and Technical Skills, Organizing, AutoCad, Customer Focused
• The candidate should be very enthusiastic, self-motivated and fast learner.
• The most desirable candidate would be a design / project engineer on fire protection system, should have knowledge in water mechanical products.
• Minimum 3 years relevant professional experience in Fire Protection system / Freshers also can apply.
• Qualification required: Bachelor of Engineering (BE)
• Excellent written and verbal communication skills in English.

Preferred

• Experience in Fire protection system.
• Strong and Self-motivated.

What we offer:

We offer a challenging and exciting position as part of a global, multi-industrial corporation. Joining us provides a stimulating work environment, career development opportunities, and the chance to make a significant impact on society.

Diversity & Inclusion:

Our dedication to diversity and inclusion stems from our core values. We lead with integrity and aim for a future aligned with our customers' vision for success. Our culture fosters engagement, innovation, and collaboration, ensuring every employee contributes to our collective mission.