Reelo
Reelo

Sr. HR (People & Talent)

Reelo
Ahmedabad, Gujarat, India
Full-time2 - 4 yrs
6ds ago3 views0 clicked apply
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Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.
Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:
1. Getting people to make their first purchase.
2. Getting those people to come back and buy again (and again and again).
These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.
👉🏻 Read more on https://www.reelo.io


About the opportunity

We're scaling fast at Reelo, and we need someone who can own HR operations while keeping our team engaged and our culture thriving.
You'll work alongside the founding team to run the full people lifecycle, from onboarding and performance management to compensation reviews and employee engagement. You'll also help design rituals, events, and initiatives that make Reelo a great place to work.

This is a hands-on role where you'll balance operational excellence with strategic thinking, all while supporting a growing team across Sales, Product, Engineering, and Customer Success.


Responsibilities

  • Own core HR operations: Run the full HR lifecycle; onboarding, confirmations, performance cycles, compensation changes, internal transfers, and exits.
  • Be a true business partner: Work with functional leaders (Sales, Product, Engineering, CS, etc.) on org structure, hiring plans, and people decisions aligned with business goals.
  • Hiring and Talent acquisition: Partner with hiring managers to define role requirements, screen candidates, and coordinate interviews. Proactively headhunt top talent, especially for hard-to-fill tech roles. Build and maintain a strong talent pipeline for critical positions.
  • Shape and protect culture: Translate Reelo's values into everyday behaviors through policies, rituals, events, and how we handle tough decisions.
  • Own employee experience: Continuously improve onboarding, engagement, recognition, and development so people feel supported from Day 1.
  • Use data to drive decisions: Track key people metrics (attrition, eNPS, performance distribution, hiring funnel health, etc.) and use them to inform actions and recommendations.

Must-haves

  • 3–5 years of experience in HR / People roles, with exposure to both operational HR and business partnering; startup or SaaS experience is a strong plus.
  • Demonstrated experience working directly with functional leaders on team structure, hiring, performance, and retention.
  • Strong ownership mindset—you’re comfortable taking decisions, setting up processes from scratch, and iterating quickly.
  • Excellent communication and listening skills – you can switch comfortably between leadership conversations and 1:1s with individual contributors.
  • Solid problem-solving and judgement – you can balance empathy with what’s right for the business, and use data where possible.
  • Comfort with HR systems / tools (HRIS, ATS, performance tools) and Google Workspace (Sheets/Docs/Slides).
  • Alignment with Reelo's values—especially moving with velocity, over-communication, and winning together.

Nice-to-have

  • Prior experience as the first/early HR hire or HRBP in a fast-growing startup.
  • Experience designing or refining performance frameworks, leveling, and competency models.
  • Experience running engagement surveys, interpreting results, and driving follow-through.
  • Interest in leveraging tools/automation (including AI) to make HR processes more efficient and insightful.

Tools You’ll Use

HRIS / Payroll tools • ATS (applicant tracking system) • Google Sheets / Docs / Slides • Slack • Notion • Survey tools • Internal performance review systems

Why join us:

  • Be part of a high-growth SaaS startup with a clear vision and goals.
  • Opportunity to shape and scale a dynamic People team.
  • Work in an all-hands-on-deck culture where your contributions directly impact the company’s success.



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