Group Director, Content Operations

Function: Operations, reports through the COO organisation with strong LSEG Business Division interlock (particularly ‘Data & Analytics’ and ‘Benchmarks & Indices’ divisions ) 

Leadership scope: Senior leadership responsibility for a large global organisation spanning directors, senior managers, managers and substantial cross-functional delivery teams. 

About the role 

This is a senior leadership opportunity to lead a globally significant Operations organisation serving a number of LSEG businesses (primarily the Data & Analytics Division). The team underpins core LSEG data products by providing authoritative entity reference and instrument reference data and pricing used across a wide range of customer workflows and connected content sets. 

The role has responsibility for a global team of more than 900 colleagues and combines operational leadership, strategic execution, customer focus and transformation.  

Key responsibilities 

• Lead a large global operations organisation, setting direction and ensuring consistent execution across multiple teams and regions. 

• Deliver high-quality data and services to clients in line with service expectations, commercial commitments and market-driven performance measures. 

• Own and execute the strategic roadmap for the function, including content expansion, service enhancement, innovation and operational scalability. 

• Drive transformation through process optimisation, automation and the effective use of AI and other technologies. 

• Manage budgets and costs responsibly while delivering against financial and performance targets. 

• Build a high-performing, engaged organisation through strong leadership across hiring, capability development, communication, recognition, performance and wellbeing. 

• Partner closely with product, strategy, commercial and technology stakeholders to shape future capabilities and support customer outcomes. 

• Represent the function in senior stakeholder forums and contribute to broader operational and strategic leadership priorities. 

Why this role matters 

This role sits at the centre of a business-critical data capability. The successful candidate will lead a function that supports a wide client base, powers data interoperability and discoverability, and enables downstream products, services and regulatory solutions. It offers significant scope to shape strategy, influence stakeholders and deliver measurable operational and commercial impact. 

Candidate profile 

We are looking for a senior operations leader with deep experience in financial data, content operations or adjacent information services environments and a track record of delivering technology led transformations. You will bring strong commercial judgement, experience of leading large global teams, and the ability to combine operational rigour with strategic thinking and transformation leadership. 

• Extensive leadership experience in large-scale operations, data, content or information services environments. 

• Strong understanding of financial markets, reference data, entity data or related content domains. 

• Proven success in leading large, globally distributed teams through change, growth and transformation. 

• Experience managing budgets, performance targets and complex stakeholder environments. 

• Track record of improving operational performance through process excellence, automation and technology-enabled change. 

• Ability to influence senior stakeholders across operations, product, commercial and technology functions. 

• Strong people leadership skills, with evidence of building capability, developing talent and creating engaged, high-performing teams. 

• Excellent communication, collaboration and organisational leadership skills. 

Opportunity 

This is an exceptional opportunity for a high-calibre leader who wants to shape a critical global data operation, lead transformation at scale and make a visible impact across customers, products and the wider organisation. 

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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