Ingram Micro
Ingram Micro

Solutions Architect - Lead

Ingram Micro
Mumbai, MH, IN
Full-time5 - 12 yrs
1d ago0 view0 clicked apply

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Job Description: 

Role Summary

We are seeking an experienced Pre-Sales Consultant with expertise in Vertiv, APC (Schneider Electric), and Samsung Enterprise Solutions. The candidate will be responsible for designing, positioning, and presenting end-to-end infrastructure solutions including Data Centre Power, Cooling, UPS, Racks, Monitoring Systems, Digital Signage, LED Displays, and Enterprise Collaboration Solutions.

The role requires strong technical knowledge, customer engagement skills, solution architecture capabilities, and experience supporting enterprise, government, education, healthcare, and commercial projects.

Key Responsibilities

Solution Design & Architecture

  • Design and propose end-to-end solutions based on customer requirements.
  • Prepare technical solution architectures covering:
    • UPS Systems
    • Precision Cooling
    • Data Center Infrastructure
    • Racks & PDUs
    • DCIM Solutions
    • Digital Signage
    • Video Walls
    • LED Display Solutions
    • Enterprise Displays
    • Smart Collaboration Solutions
  • Conduct site assessments and infrastructure audits.

Pre-Sales Engagement

  • Work closely with sales teams to qualify opportunities.
  • Participate in customer meetings, technical discussions, workshops, and presentations.
  • Understand customer business requirements and map them to suitable technology solutions.
  • Deliver technical demonstrations and proof-of-concept engagements.

Proposal & Bid Management

  • Prepare:
    • Technical proposals
    • Bill of Materials (BoM)
    • Solution sizing documents
    • Compliance statements
    • RFP/RFQ responses
    • Technical presentations
  • Coordinate with OEMs and distributors for pricing and solution validation.

OEM & Partner Coordination

  • Engage with OEM technical teams for:
    • Solution validation
    • Design approvals
    • Special configurations
    • Technical escalations
  • Maintain relationships with Vertiv, APC, Samsung, and channel partners.

Commercial Support

  • Support sales teams in:
    • Opportunity qualification
    • Cost optimization
    • Margin improvement
    • Competitive positioning
  • Assist in technical negotiations and customer presentations.

Market Intelligence

  • Track industry trends in:
    • Data Centers
    • Edge Infrastructure
    • Power Management
    • Cooling Technologies
    • Smart Buildings
    • Digital Workplace Solutions
  • Analyze competitor offerings and positioning strategies.

Technical Skills Required

Vertiv Solutions

Knowledge of:

  • Liebert UPS Systems
  • Precision Cooling
  • CRAC/CRAH Units
  • SmartAisle Solutions
  • Data Center Monitoring
  • Racks and Enclosures
  • Edge Data Center Solutions

APC (Schneider Electric)

Knowledge of:

  • Galaxy UPS Series
  • Easy UPS Portfolio
  • NetShelter Racks
  • EcoStruxure DCIM
  • Precision Cooling Solutions
  • Power Distribution Units
  • Data Center Infrastructure Management

Samsung Enterprise Solutions

Knowledge of:

  • Digital Signage
  • Interactive Displays
  • Video Walls
  • LED Signage
  • Smart Collaboration Displays
  • Hospitality Displays
  • Enterprise Display Management Platforms

Desired Certifications

Preferred certifications include:

  • Vertiv Certified Professional
  • Schneider Electric APC Certifications
  • Samsung Display Solution Certifications
  • Data Center Certified Associate (DCCA)
  • CDCP / CDCS

Educational Qualification

  • Bachelor’s degree in engineering (ECE, EEE, E&I, IT, Computer Science)
  • MBA (Preferred)

Experience Requirements

  • 5–12 years in Pre-Sales, Solution Consulting, or Technical Sales.
  • Experience in System Integrators, OEMs, IT Infrastructure Providers, or Data Center Solutions organizations.
  • Strong experience in enterprise customer engagements and solution design.

Key Competencies

  • Solution Architecture
  • Technical Presentation Skills
  • RFP/RFQ Management
  • Customer Consulting
  • Proposal Writing
  • OEM Coordination
  • Business Acumen
  • Communication & Stakeholder Management
  • Negotiation Skills
  • Project Estimation and Sizing
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