Head of Business Operations

Head of Business operations will focus on bringing operational efficiencies in the logistics transport management of the Direct/Indirect Operations of the company's business by cost effective Logistics operations planning, by identifying new Recyclers, Logistics service provider & Material Service provider. Strengthening existing Recycler network, Logistics network & Material service provider network relationships and by develop a robust logistics/business network to ensure smooth business operations across Pan India.

Roles and Responsibilities

- Responsible for all operations planning & delivery.

- Ensuring to achieve required Gross Margin target.

- Help achieve positive unit economics by defining KPIs and tracking progress against KPIs.

- Ensure optimal levels of business costs for logistics and operations within agreed budgets.

- Manage direct and indirect operations for the region.

- Ensure business sourcing and processing costs/margins align with company expectations.

- Provide input on Market intelligence within the industry.

- Planning and brainstorming for market expansion & pitches.

- Manage stakeholders (internal & external), anchor key accounts, and develop new business relationships.

- Understand stakeholder business needs and collaborate with business teams to design operational action plans.

- Ensuring vendor / partner due diligence is validated and is in-check, before finalizing long-term agreements.

- Ensuring collections are completed within agreed payment cycle, so as to avoid unnecessary and prolonged overdues.

- Detail-oriented with the ability to manage multiple tasks and priorities in a fast-paced environment.

- Managing & grooming operations team.

Key Requirements

18–25 years of experience in Logistics / Supply Chain / Reverse Logistics / Recycling / Waste Management/ Consumer durables/ FMCG

Strong experience in Pan-India logistics & operations, Channel development or recycler/vendor network management, cost optimisation, margin management, business expansion, stakeholder management and team leadership.

Preferred: Experience in reverse logistics and channel development