DevOps Manager

About Tarento

Key Responsibilities

• Lead DevOps and platform engineering practices across development, infrastructure and technology teams.
• Own and optimize CI/CD pipelines, source-code platforms and deployment processes using GitLab, Jenkins, GitHub Actions and/or Azure DevOps.
• Drive Infrastructure as Code (IaC), configuration management and automation using Terraform, Ansible and scripting.
• Manage and support containerized environments using Docker and Kubernetes.
• Improve deployment reliability, platform availability, scalability and operational efficiency.

• Manage and optimize cloud environments across AWS, Microsoft Azure and GCP.
• Ensure high availability, performance, capacity, resilience and security of critical platforms and infrastructure.
• Drive cloud cost optimization, capacity planning, lifecycle management and FinOps practices.
• Oversee infrastructure, networking, servers, storage, virtualization and related technology platforms.

• Establish strong monitoring, alerting, observability and proactive maintenance practices.
• Lead response to critical incidents, conduct root-cause analysis (RCA) and drive corrective and preventive actions.
• Define and track operational KPIs including availability, uptime, MTTR, change success and recurring incidents.
• Develop operational dashboards, runbooks and technology documentation.

• Embed security, access controls, vulnerability management and least-privilege principles into DevOps and infrastructure practices.
• Support ISO 27001, ISMS, audit and compliance requirements.
• Govern technology changes, access reviews, backup/recovery and operational resilience.
• Establish standards and controls for cloud, infrastructure and platform environments.

• Drive structured Incident, Problem, Change and Request Management in collaboration with technology teams.
• Establish service-level expectations, operational KPIs and continuous improvement initiatives.
• Identify opportunities for automation, AIOps and intelligent monitoring to reduce operational effort and improve MTTR.
• Ensure a strong internal customer and stakeholder experience.

• Lead, mentor and develop a team of DevOps, cloud/infrastructure and technology operations professionals.
• Coordinate cross-functional teams during incidents, technology changes, upgrades and transformation initiatives.
• Manage technology vendors, MSPs and cloud/technology partners, including SLAs, performance and service quality.
• Support technology budgeting, forecasting and cost optimization.

Key Skills & Experience

• 10+ years of experience in DevOps, Cloud, Infrastructure, Platform Engineering or IT Operations, with significant leadership experience.
• Strong experience with AWS / Azure / GCP, cloud operations and infrastructure management.
• Hands-on understanding of CI/CD, GitLab, Jenkins, GitHub Actions, Azure DevOps, Terraform, Ansible, Docker and Kubernetes.
• Strong knowledge of Linux/Windows infrastructure, networking, monitoring, observability and automation.
• Experience managing production environments, major incidents, RCA, change management and service reliability.
• Good understanding of cybersecurity, IAM, vulnerability management, backup/DR and ISO 27001/IT governance.
• Experience managing teams, vendors, budgets and senior stakeholders.
• Strong problem-solving, communication and stakeholder-management skills.
• ITIL, cloud, Kubernetes, Terraform, security or DevOps certifications would be an advantage.

What Success Looks Like

• Highly reliable and secure cloud and technology platforms
• Improved deployment velocity and change success rate
• Reduced incidents, MTTR and recurring operational issues
• Increased automation and operational efficiency
• Optimized cloud and infrastructure costs
• Strong security, compliance and operational governance
• High-quality service delivery to internal and external stakeholders