NatWest Group
NatWest Group

Business Capability Manager, Director

NatWest Group
Gurugram, HR, IN
Full-time
13hrs ago0 view0 clicked apply

Build, Review & Tailor Your Resume with AI (Create an ATS-friendly resume, improve it, and tailor it for this job instantly.)

Join us as a Business Capability Manager 

 

  • Partner with senior stakeholders to identify capability priorities that support business strategy, performance and future workforce needs 
  • You’ll diagnose capability and performance challenges, recommending targeted interventions that improve business, colleague and customer outcomes 
  • You'll play a key role in shaping capability investment decisions, using insight, evidence and commercial understanding to influence priorities across the organisation 
  • We're offering this role at Director level

 


What you’ll do 

 

As a Business Capability Manager, you’ll help the business build the capabilities needed to deliver current priorities and future ambitions. Working closely with business leaders, you’ll identify capability gaps, develop targeted plans and recommend the interventions most likely to improve performance and business outcomes. You’ll drive adoption and application of capability solutions, making sure colleagues can build skills and apply learning effectively in their day-to-day roles and maximise business impact and value. 

 

You’ll be: 

 

  • Prioritising capability activity based on business value, strategic importance and risk considerations 
  • Managing and optimising capability portfolios, making sure investment is focused on the areas of greatest impact 
  • Defining, measuring and communicating capability outcomes using business, performance and behavioural data 
  • Driving the adoption and application of capability solutions through learning, coaching, practice, communities and workplace support 
  • Representing business capability priorities across the wider Learning & Development community and enterprise network 

 


The skills you'll need 

 

To thrive in this role, you’ll bring experience partnering with senior stakeholders to identify capability needs, influence decisions and drive meaningful outcomes. You’ll have a strong understanding of capability planning, learning methodologies and behaviour change principles, paired with experience diagnosing performance challenges and recommending solutions that extend beyond formal learning where appropriate. 

 

We’ll also expect you to have: 

 

  • Experience using data, insight and business measures to evaluate impact and inform decision-making 
  • Experience managing complex capability portfolios, programmes and competing priorities 
  • A strong understanding of learning technologies, AI-enabled tools and approaches that improve capability application and performance 

Hours

45

Job Posting Closing Date:

05/11/2026

RESUME BUILDER

Build Your Resume for Free in Minutes

Create ATS-friendly resumes with modern templates and AI-powered suggestions.

ATS Friendly
Rohan SharmaMarketing Manager

Professional Summary

Experience

ATS Friendly
RESUME REVIEW

Get Your Resume
Reviewed for Free

Discover missing skills, ATS issues, and get personalized suggestions to improve your chances.

Secure
92%
ATS Score
Review SummaryGood keywordsWell-structuredAdd metrics
Improve your score with the suggestions.
RESUME TAILORING

Tailor Your Resume for This Job

Match your resume to this job's requirements in one click.

96%Match